Shipping Policy

Last Updated: July 30, 2024

Thank you for shopping at urbanfashionspace.store, operated by Soloway La. We are committed to delivering your fashion finds promptly and efficiently. Please review our shipping policy below.

Order Processing Time

All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification with tracking information when your order has shipped.

  • Please note that processing times may be longer during peak seasons, holidays, or promotional events.

Shipping Methods & Delivery Estimates

We offer various shipping options to meet your needs. Delivery times are estimates and start from the date of shipment, not the order date.

  • Standard Shipping: Estimated delivery within 5-8 business days for domestic orders.
  • Expedited Shipping: Estimated delivery within 2-4 business days for domestic orders.

Please be aware that actual delivery times may vary due to factors beyond our control, such as carrier delays, customs processing, or extreme weather conditions.

Shipping Costs

Shipping charges for your order will be calculated and displayed at checkout. These costs depend on the shipping method selected and the destination of your package.

Free Shipping: We are pleased to offer free standard shipping on all orders over $50 within the continental US.

International Shipping

We proudly offer international shipping to a selection of countries, including the United States and the European Union. Shipping costs and delivery times for international orders will be calculated at checkout based on your location and chosen shipping method.

  • Customs, Duties, and Taxes: Soloway La (urbanfashionspace.store) is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping (tariffs, taxes, etc.) are the responsibility of the customer.
  • International shipping times can vary significantly depending on the destination and customs processing.

Tracking Your Order

Once your order has shipped, you will receive a shipping confirmation email that includes your tracking number(s). You can use this number to track your order’s journey directly on the carrier’s website.

Lost or Damaged Packages

Soloway La is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

Contact Information

If you have any questions about your order or our shipping policy, please do not hesitate to contact us:

  • Email: [email protected]
  • Phone: 505-329-5120
  • Address: 3771 Waterview Lane, Albuquerque, NM, US

We appreciate your business!